FAQ - Frequently Asked Questions

Q. What is your Warranty policy?

For more details on our warranty policy, please visit our Warranty Policy page

Q. Is warranty applicable if I make an online purchase? If yes will you be sending the warranty card?

Yes, the warranty is applicable for an online purchase as well. You will receive a warranty card along with the product purchase. Kindly preserve the invoice copy or the bill that you receive at the time of delivery. This will be required for any warranty or replacement requests.

Q. Do you have a Safari store in my city?

Safari is already available at 45 exclusive stores in over 23 cities. Check out the store closest to you at the Store Locator. Additionally, select ranges are available in key cities stores like Shoppers' Stop, Big Bazaar, Hypercity, More, Spencer's, Reliance Mart, Reliance Trends, D Mart, Metro Cash & Carry as well as other leading multi-brand stores across India. Also with online shopping option available now, you can have a shopping experience that does not involve traffic lights, pollution and parking hassles and gives you access to the entire Safari collection just at the tip of your fingers.

Q. If I have any service queries or requests that need to be addressed?

For any service related issues, do drop in a mail to customercare@safari.in.